Archive for Internet Marketing

A False Economy I NO LONGER Practice Do You?

Many of us go out and buy some of the best software and hardware tools available. We read about some tool that could easily DOUBLE our business, or TRIPLE our productivity, so we wisely purchase it.

Many of us realize that we lack certain skills in critical areas of our businesses, so we register for online classes.

Many of us realize that we don’t really know how to use those whiz-bang pieces of hardware or software mentioned above, so we track down and register for in-depth tutorials.

Then we do the DUMBEST thing… we never go through the training. We never learn to use those tools that could easily make our lives easier, and our businesses much more profitable.

We rationalize that “we don’t have the time!”

This is one of two areas that has contributed the most to the growth of my productivity… and to my bottom line recently. I’ve started actually “making the time” to go through those tutorials and really learn to use the software or hardware tools that I have. I’ve actually made the time to go through several tutorials on how to develop critical skills that I need.

As an aside, I’ve also “made time” for more fitness, which is also essential to my long-term productivity.

How does a busy businessperson do this?

You simply put it right on your schedule… and then you do it. You allocate blocks of time for it, and then you don’t “find” something more important.

I spent 20 years and 10 months in the U.S. Air Force. During that time I spent many, many WEEKS sitting at a desk or computer, actually learning how to use a piece of equipment, or learning to do some process. I often wondered if that was the best use of my time, but I wasn’t given a choice! So, I cheerfully completed the training.

I not only learned to use my equipment, but I had to then take “practical exams” to prove that I knew how to do it.

Major corporations, governmental agencies, universities, etc, ALL put their personnel through extensive training to make sure that they actually know how to use the equipment and do the processes that are a part of their jobs.

This training is often VERY expensive.

Many of these corporations consult with major think tanks, and expensive consultants, in looking for ways to improve productivity… and their bottom lines. It’s rare that they are advised to cut training.

Many of us online entrepreneurs have never run our own businesses before, and for some reason don’t fully appreciate the value of properly training our employees (or ourselves). So, we flounder for days, weeks, then months! We operate at a fraction of our potential productivity because we never really learn to use the tools at our disposal.

Consider… if setting aside an hour a day for a week, to actually learn to use the tools that you already use every day more efficiently, would increase your productivity by 20 percent, would it be worth it?

To me, the answer is a resounding yes. Over the next year the return-on-investment would be huge.

When you consider the amount of time many of us spend on time-wasters (we all know what they are), we have to acknowledge that we really can fit proper training into our schedules. That’s just a matter of discipline.

There IS a reason big businesses and governmental agencies set aside training days, or even training weeks! Perhaps we should take our cues from them.

Just food for thought!

Oh – earlier, I said that going through the training was one of two ways that I’ve experienced the most growth in productivity. The other one was that I learned to outsource and delegate more. I learned to focus on those chores that are the highest and best use of my time, and to get someone else to do the rest. Like many, I’m still working on that one, but that’s the topic of another article anyway.

Commit to actually learning to use your equipment today.

Willie Crawford operates his own online businesses, brokers joint ventures, teaches online and offline entrepreneurs, and consults with numerous commercial and non-profit corporations. One of Willie’s favorite tools, used for project collaboration is called BaseCamp. It’s at http://timic.org/BaseCamp

Post from: SiteProNews: Webmaster News & Resources

Mobiles To Change Economics Of The Internet

Handset manufacturers and software providers are all champing at the bit in carving out market share for projected mobile apps sales to reach $17bn by 2012. The global appetite for mobile apps will explode over this decade, but what about mobile SEO?

What for many is glaringly obvious, mobile is set to become the primary access point of the internet in this coming decade. But where do we fit in?

In yet another encounter in the big tech wars, this time it’s Apple that titan Google is taking on. Over the past few months Google’s mobile operating system, Android, has debuted on a host of smartphones, which has riled Apple’s co-founder Steve Jobs enough to tell his employees: “Make no mistake, Google wants to kill the iPhone.”

Taking this to heart, Apple this month sued Taiwan’s HTC Corp, the maker of touchscreen smartphones using Google software, accusing it of twenty hardware and software patents infringements related to the iPhone.

As if to make matters worse for Mr Jobs, a recent article in TechCrunch confirmed his fears: “I’ve been using the Nexus One with TMobile since mid-December as my primary mobile phone. This is the best Android-powered phone to date. It’s also the fastest and most elegant smartphone on the market today, solidly beating the iPhone in most ways. In this rapidly evolving market there is sure to be something better just around the corner. But if you are looking to buy a high-end smartphone right now, this is the phone for you.”

But what will come of this in a time some prematurely describe as the Year of Mobile? According to Jason Steinberg of ClickZ: “2010 is the year of mobile…Everyone in advertising and media has been hearing that statement for nearly three years running. And for the last two, it’s been followed up with a less than reassuring ‘and this time, we mean it’.”

To back that assessment up, the BBC reported: “…developer activity for the iPhone has risen 185% in advance of the iPad’s April arrival. Applications for the iPhone can be ported over to the new device. We have definitely seen a shift back to the iPhone with the anticipation of the iPad and a little bit of the disappointment with the Nexus 1 (Google phone), Simon Khalaf, chief executive of Flurry Analystics told business site MarketWatch.com.”

Already, Google’s Android Marketplace has more than 30,000 apps made for smartphones running on its mobile operating system. Chetan Sharma Consulting told the BBC that the charging model which dominates the app ecosystem is changing. “Advertising and the sale of virtual goods has helped expand choices for developers and we will see all of that ramp up in the next couple of years.”

And, of course, the possibilities are enormous, with 270 million mobile subscribers in the US alone and with 29.1 million of them smartphone users. And in addition to the high numbers in the US, the majority of users in the developing world are going online for the first time using a this device.

As David B Yoffie, a professor at Harvard Business School, told the New York Times: “The new paradigm is mobile computing and mobility…That has the potential to change the economics of the internet business and to redistribute profits yet again.”

Like many in the industry, Google recognises that more and more people are accessing the web via mobile phones rather than the desktop and has openly stated that the Nexus One represents “the next frontier” in the company’s core business.

There can be no doubt that mobile marketing will play an increasingly important role in the overall marketing mix; from searching on the move to social networking, all platforms will become the new staple of internet search.

Although Apple’s recent legal action against HTC may have wider implications for all phone makers that use Google’s Android operating system, Ian Fogg of Forrester Research said that the case against HTC, in which Apple alleges infringement of 20 of its patents, could be the first of many.

But whatever the current legal wrangles, localized content is what search instantly delivers on these devices, so products or services will increasingly need to be related to a geographic area, if they don’t already, and sites should focus on the keyword phrases that identify the geographic scope of the business.

To emphasise this trend, Google Blog comments: “If you’re like us, you’re constantly looking for things in your neighbourhood, whether it’s [restaurants in zurich] or a new [dentist in houston]. If you specify your location in your query, we often show your results on a map…”

All very interesting, but where does all this leave mobile SEO when results from internet search and mobile internet search appear so indistinct at the moment?

John Sylvester is the media director of V9 Design & Build (http://www.v9designbuild.com) and an expert in search engine optimization and web marketing strategies.

Post from: SiteProNews: Webmaster News & Resources

Three Simple Words that Push People to Part with Their Cash

I was on a call with a top copywriting expert yesterday who talked about the three words that will always make people give you their money.

It really made me think hard about the headlines I’d been using in my ads, email and even on twitter. This guy was talking about using curiosity as a driving force in your marketing.

Let’s name it curiosity marketing.

Before I give you the three words, let me explain a bit more about curiosity marketing, how people decide to buy things and how your headline and buyer keywords can tap into each step along the buyer’s decision making process.

Killer Headlines

For curiosity marketing to work really well, your headline is the one of the entry points into your sales funnel. Your sales funnel should mirror buyer decision-making processes, which we’ll talk about in a bit.

The headline needs to hit a number of buttons. It doesn’t always have to hit them all, so don’t make your headline needlessly complex. It needs to grab attention first and foremost.

If you were marketing on dog training, you might use a headline like “7 Free Tricks to Stop your Dog Barking”.

What makes this an effective ‘killer’ headline?

  • Intrigue. The headline is kind of intriguing since you don’t say what those tricks are so people get curious and want to find out what those tricks are.
  • Incentive. The information is “free”, which could remove one obstacle to someone taking a look. If you hook people up with a great deal, they like you and trust you more.
  • A Solution. It offers a solution through use of the question “how” and the answer “tricks”.
  • Tangible. The number ‘7? adds something tangible and definite about what you’re offering.
  • Targeted. The headline is focused on one specific problem, undesirable dog barking, so people searching specifically for help with this one problem, will be highly targeted prospects.

If you were into dog training or were a dog owner searching for a solution to why your dog won’t stop barking, you’d probably click on this, right?

Thus the point of your title is what? To take your visitor to the next step, which is to click your ad, open your email, visit your blog post, read your article.

What you do after they get to your page or blog or whatever comes next in your sales funnel, is partly on how you satisfy the original curiosity and sell them on the next step. (It’s kind of funny to think how the marriage analogy would go in those terms!)

The Buying Decision Process

At this point, you are not expecting someone to buy straight out. People buy from someone they know, like and trust.

Would you ask your girlfriend to move in with you after one date? You’d wine and dine her a few times, and ask after the relationship has developed over time. So now when you pop the question … she may surprise you – your most wanted response!

In marketing, your most wanted response at the start of the buying process is simply that targeted prospects click on your ad, open your email or click the link you give in twitter.

OK, so that got me thinking about what would work in our industry – marketing to the home business opportunity seeker. I’ve always known the importance of researching your buyer keywords.

In other words, you have to identify what people who are looking for a home business are actually looking for … and then draw them in using curiosity.

Identifying Buyer Keywords

The killer keywords are always the starting point of course. What is it that people looking for a business opportunity might be searching for – what solution are they looking for? What’s the problem or situation they want to resolve? What’s their most wanted outcome?

I think it was Perry Marshall who said if someone is out shopping for a drill, they are not searching for a drill they want a hole.

If someone is out searching for dog training, they most probably have a specific and immediate problem they are trying to resolve, like “my dog keeps barking every time we leave him alone in a room and it’s driving us mad, not to mention the complaints from the neighbours!”

Your headline still needs to be relevant to your target audience, but curiosity marketing is about taking people to the next step. How can you entice someone to take the next action step in your sales funnel and ultimately towards a buying decision?

Creating Your Sales Funnel

One approach I have found works really well for creating your sales funnel is to mirror the decision-making processes in your buying chain. In my game, I try to identify probable steps that someone looking for a home business would take.

Once you are clear about what is your ‘most wanted response’ from them at each step, you should be able to more easily identify both headlines and buyer keywords according to where a person has got to in making a decision to buy.

The first step in the sales funnel is to get people INTO your sales funnel. And this is where curiosity marketing to a targeted audience can be really effective.

You’re at the top end of the sales funnel where there is the most competition usually so you’re ad or email has to stand out in the crowd – in the search engine advertising or email inbox.

Throw in an incentive on the back of a curious headline and your click rates will soar. Offer your visitors valuable information – the 7 free tricks – and use curiosity to sell them on taking the next step into your sales funnel.

This next step might be to give you their contact details in exchange for your newsletter and/or a free report so you continue to provide them with useful information. As a follow up, you could offer a low cost product like a training guide or video bootcamp or perhaps a basic subscription.

There’s no limit to the length of your sales funnel. People who have bought on one step are your prime prospects. They are buyers.

Upsell – offer them your next product or an upgrade or extra related product. They are now buyers who like your information or your products and trust its value to them.

A buyer is a buyer is a buyer – Not sure whose quote that is (maybe Russell Brunson told me).

So curiosity marketing is all about taking people to the next step in the buying chain.

My headline on this article (and I’ll tweet and email on this too cos it’s fun!)

What three words will always make people give you their money?

Question: Who would I target this one at?

Answer: People looking for buyer keywords, marketing strategies, conversion tactics, sales training.

Oh, and I guess you want to know what are the three words, yes?

STICK ‘EM UP!

Jay Allyson – Online Entrepreneur & Home Business Coach – GetRichLifestyle.com

Post from: SiteProNews: Webmaster News & Resources

Is Your Website Springing a Leak?

Imagine that you own a beautifully designed yacht. It looks great on the surface of the water, with superb lines, gleaming decks, a well-appointed galley… but you’re having real trouble getting out of the harbor and you can’t figure out why!

You investigate, and you find that beneath the surface your beautiful boat has a number of slow, silent, leaks. None of them are big enough to sink you on their own, so there’s no obvious immediate crisis – just a constant drain on your efficiency and your speed.

I’ve been reviewing Web traffic reports for over 10 years, and I believe that this analogy applies very well to almost all business websites. Very few sites are so terrible or have something so wrong with them that they’re clearly a disaster. Yet just about every site has some area where it’s quietly losing traffic, losing potential business or the chance to create relationships – or failing to attract visitors in the first place.

If you’re not regularly reviewing your traffic analysis, you can’t know for sure if your site is leak proof. In this article, I’ll show you a few of the most common areas where you can look for – and fix – those silent leaks.

1. Leaks in your Brand & Positioning

The excellent folks at MarketingExperiments online research laboratories have shown that clearly articulated and differentiating value propositions have a critical effect on Website conversion rates.

(The conversion rate is the measurement of visitors fulfilling your desired outcomes – which might include calling you, buying a product at your site, signing up for your newsletter or blog feed, etc.)

Your value proposition should be front and center on your home page. It should answer the classic question: “Why should we do business with you instead of your competition?

Although this question isn’t a Web strategy issue in itself, it is one that many people struggle to answer. But the lack of a compelling opening message can be a major impediment to your online success.

How to check for this leak: Even if they don’t enter your site at the home page, most visitors who don’t know you will go there as the second page they look at to find out more about you and your business.

If visitors are taking a quick look at your home page and then immediately leaving, something is wrong. Your copy is failing to pique their curiosity or to answer their questions: “Can this company meet my needs?” and “Should I explore further?” You have a leak!

2. Leaks in Visitor Engagement

Popular theory says that you have 10 seconds to engage a visitor – i.e. convince them to stay on your site before they click away in search of something more interesting.

While I don’t believe that it’s quite that simple, there are some definite ways to get rid of visitors fast before they’ve had a chance to really check you out.

The best of these is probably the infamous splash page – the entry page to your site that your Web designer persuaded you to have because it “does cool stuff”. Hopefully there’s a “Skip Intro” button somewhere on the page!

In all my reviews of traffic reports I’ve seen a consistent leak of up to 30% of visitors leaving from this page alone – before they’ve ever seen who you are or what you provide.

How to check for this leak: Easy – look for the splash page in your traffic reports and see how many visitors exit at that point. If it’s more than a small percentage, you have a leak – take the page out today!

The other major area where you should watch for leaks in visitor engagement is in what are called “landing pages”. These are inside pages of your Website which turn out to be the first page that a visitor sees, usually because you have some well-indexed content that they’ve found in a search engine.

Here it’s absolutely critical to understand the visitor’s mindset. Each visitor is at your site looking for something specific, they may well have found you by accident, so they may have no idea who you are – and worse, no interest in you.

The first page that they see on your Website must engage them immediately in accordance with their needs, and it must have enough context to draw them into other areas, and to want to find out more about you. It’s not enough to give great information on this page – they’ll soak that up, and then leave.

How to check for this leak: Hopefully your traffic reports are sophisticated enough to show you which keywords bring visitors to each specific page of your site. This shows you each visitor’s “mindset”.

If visitors are leaving a page very quickly, then it probably isn’t satisfying their informational needs, so you should review the content.

If visitors are reading the page (your traffic reports should show the time spent at each page) and then leaving, you’ve given them what they wanted but failed to draw them into the rest of your site. This can be fixed with more compelling navigation and calls to action.

Either way, you have a leak!

3. Leaks in Directions & Outcomes

I’m constantly amazed by the number of Web pages that give great information and content – and then just end abruptly – perhaps with some navigation tabs if you’re lucky!

Steve Krug in his excellent book “Don’t Make Me Think!” describes how crucial it is to direct visitors to the next step that you want them to take. If you don’t do this, and rely on your visitors to figure this out for themselves, there’s a strong chance that they’ll make a different choice than the one you want – or they’ll leave your site altogether, creating leaks in your potential revenue stream.

Every page of your site needs strong calls to action that stand out visually and clíck directly to where the visitor can fulfill the outcome that you want (e.g. “buy now!”, “sign up for our newsletter / RSS feed”.) Pages can have more than one call to action, and there’s nothing wrong with repeating them on longer pages so that they’re always within eyeshot.

About The Author

Philippa Gamse is a Web strategy expert who spends much of her time fixing leaky Websites. Would you like your “Leaky Boat Website” Review? Visit websitesthatwin.com/leaky-boat-report.html for more information.

(c) Philippa Gamse. All rights reserved. Publication rights granted so long as article and byline are reprinted intact, with all links made live.