SEO Review

Do you have a plan? Most companies spend a considerable amount of time, energy, and money planning what to do and how to do it.

Let’s say you need a website, so you develop a plan, present it to a bunch of website designers, and get quotes or proposals. You’re not going to get caught with your pants down like the last time by some nerdy geek, you know the skinny kid with the scraggly beard, whose techno-babble gave you a headache, or the bizarre young lady dressed in gothic chic with the black lipstick and tattoo to match – yikes, no thanks, not this time, this time you got a plan.

Human Motivational Optimization

You read all the blogs on website design, you know all the ins-and-outs of search engine optimization, and Google Adwords. No one is going to pull a fast one on you. You know your business, your market, and your needs. Or do you?

How much do you really know about how real people interact with your website? How much do you really know about what we call Human Motivational Optimization? All the stats, logs, and number crunching analysis that forms the basis of many website development plans does not truly give you the visceral understanding of how to connect to an audience, and isn’t that what you want your website to do?

So maybe your plan is the wrong plan; it’s like planning a trip to Home Depot to buy a cabbage; it just doesn’t make sense. So how about a plan that does make sense, something simple, understandable, easy to implement, that is if you hire the right people to do it. But before we tell you the four steps to creating your very own Website Branding Plan, let’s talk about Don LaFontaine.

Every Company Needs A Movie Trailer

Chances are you don’t know who the late Don LaFontaine was, but you’ve heard his voice many, many times. Don was the most famous and influential voice behind thousands of movie and television trailers. He had a distinctive deep, gravely voice, and a writing style that reinvented the entire movie trailer format. But why should you care? Simple. Movie trailers are the ultimate elevator pitch, a short memorable performance that compels you to action, kind of like what a mission statement is suppose to do, but I’m getting ahead of myself. Let’s start at the beginning, or rather, the end.

Branding Starts With Thinking Backwards

Most people like to start a project at the beginning and work their way through until they reach the end. Makes sense, or does it? If you don’t start with where you want to end-up, it’s unlikely you’ll ever get where you want to go. Remember our cabbage? Planning a shopping to trip to Home Depot because they got cool stuff, doesn’t help if what you want is a cabbage.

Branding is no different. If you don’t start with how you want your audience to think about you, they will probably never think about you at all. So now that we got that straight let’s start our plan where it makes sense, the end.

The 4 Step Web-Branding Plan

1 The Slogan

Your slogan, you know the thing that sits underneath your logo, that simple little phrase somebody in your office came up with that makes you sound important, stuff like "the cool air conditioning company." Most small and medium size companies don’t think too hard about this little marketing gem, and as a result they either have something really cheesy, or some meaningless platitude that has no memorable meaning at all, like "the best people for the best job."

Just because you’re small and don’t have millions of dollars to spend on television ads promoting your pithy little motto, doesn’t mean you shouldn’t have one. That catchphrase is who you are, and how you want people to remember you, short, memorable, and to the point. I remember my sons arguing over some complicated bit of business when one of them in frustration finally said, "Enough already. Give it to me in one word or less!" a demand to articulate what was important without all the peripheral issues; a lesson all businesses should pay attention to.

2 The Story Line (Logline)

To my mind, mission statements are a totally dysfunctional marketing element, misused and abused by a bean-counter attitude, born out of trying to squeeze every last drop of information into a statement that won’t offend anybody. A wise man once said, "If what you’re saying doesn’t offend somebody, maybe you’re not saying anything" and most mission statements that are full of meaningless platitudes and toned-down amendments, fall into the category of not saying anything, at least, anything worth hearing.

Okay so let’s forget about mission statements, after all this isn’t the military, and we’re not planning the next Desert Storm. Instead let’s think loglines, or what you can think of as your brand story line.

You know those short statements you find in TV Guide, or your weekend television insert, prompting you to watch the next episode of ‘House,’ or ‘Desperate Bimbos.’ They are a short form text version of a trailer, intended to get you to watch the movie or television show. For our purposes, we want people to go to our website, and stay-tuned long enough to get our core marketing message, and not walk out half way through the presentation. So, how do we do that?

The Six Elements of Effective Web Trailers

In order for us to come up with a compelling statement that prompts people to view our website presentation, we need to refer back to our old pal Don LaFontaine. What if Don LaFontaine wrote our website trailer. How would he do it?

Don had a very distinctive style that you’ve heard a thousand times for a thousand different movies, but they all followed a similar format. Each trailer needs to cover six distinct elements, who, what, where, how, why, and when. All the things businesses should be presenting in their elevator pitch, but with one extra ingredient, personality.

Here’s the format used in many movie trailers: "In a place (where), one man (who) brings stability to chaos (what), in an epic tale that will both amaze and inspire (why)! Coming soon (when) to a theatre near you." Sound familiar?

Let’s take our air conditioning example, you remember, "the cool air conditioning company." Let’s say our fictitious company is called Kool Air Conditioning, their website trailer might sound something like this:

"In a town where summer heat melts the cool of the coolest homeowners, one air conditioning company comes to the rescue. When the mercury rises to eye-popping, mind numbing numbers, the men from Kool spring into action, bringing relief to the sweltering masses. The Kool Guys will amaze you with their prompt service and installation know-how. The heat is on. It’s coming sooner than you think; it’s coming this summer to your town, your neighborhood; your house. Kool, the cool air conditioning company."

Over-the-top? Maybe, but we’ve covered all the bases, we know who (Kool), what (air conditioning), when (this summer), where (your house), why (the heat) and how (prompt service and installation know-how). Now that’s a mission statement; one with a little style, panache, and personality; one that will get you remembered and prompt your audience to action.

3 The Personality

Movies like businesses all fall into certain genres or categories. There’s the action movie format that’s suitable for sports related businesses, the chick flick style that’s ideal for cosmetic or fashion industry businesses, and the family comedy format suitable for entertainment and recreation based companies, and of course the kids movie version perfect for any business selling things for children. The point is that every company and website has to have a personality.

Many hardnosed business executives scoff at the idea of spending money on such seemingly trivial marketing concepts as company personality, but ignoring your website persona, is a big mistake. You can either invest a little in developing, creating, managing, and promoting this personality or you can let the marketplace decide for itself, or worse, find you completely redundant and irrelevant.

4 The Delivery

You may be asking yourself, this sounds good on paper, but can it really be done, and can it be done for my business, on my website? The answer is damn straight it can. Like most things in life, and in business, it’s not grasping the concept tha’s so hard, it’s implementing it.

With a little investment and a willingness to take some chances, you can be the market leader. But if you thought you could simply take your newly created movie trailer style website elevator pitch and slap it onto your website in text form, you would be mistaken. How you deliver the message is as important, and in many cases more important, than what you say.

Whether you sell lipstick, licorice, or lingerie, you probably have lots of competition, so how you deliver your message is what’s going to make the difference.

You want your website presentation to motivate people to email or phone. You want to deliver a compelling performance that is more than a sales pitch, a presentation that uses voice, visuals, words, and music to create a website personality, a lasting impression; one that is going to allow you to stand out from the crowd and give you a competitive advantage.

Nothing will convince better than seeing an actual example, and guess what, we just happen to be able to provide you with one: check out SonicPersonality.com and see what an effective website presentation sounds like. If nothing else, you may get a chuckle or two.

About The Author
Jerry Bader is Senior Partner at MRPwebmedia, a website design firm that specializes in Web-audio and Web-video.

When we last left Yahoo!, Jerry Yang (CEO) and the rest of the board had just spurned Microsoft’s $44.6 billion takeover bid for the supposedly greener pastures of potential deals with AOL, News Corporation, and/or Google. The rejection of Microsoft’s bid also put the current board on a collision course with Carl Icahn in what looked to be a battle for control of Yahoo!’s board of directors.

Trials and Tribulations

After spending millions to buy 68.7 million shares of Yahoo!, Icahn was set to nominate his own slate of directors for Yahoo’s board at the company’s annual shareholder meeting. Icahn would use Yahoo! shareholders’ ury over the botched Microsoft deal to win votes for his board nominees and take over Yahoo!’s board. Yahoo! made a preemptive strike however and managed to appease Icahn by granting him three seats on Yahoo!’s board of directors in July. But what of the purported deals with AOL, News Corp, and Google?

Well, to date, the AOL and News Corp deals never materialized, at least publicly. However, Google and Yahoo! agreed to a partnership whereby Google would deliver ads on Yahoo!’s network. The kicker in the deal was that Google would pay Yahoo! more than Yahoo! could make with its own ads, meaning Google was essentially buying market share from Yahoo!.

This deal would be investigated by the U.S. Justice Department and opposed by Microsoft and online advertisers, who were arguing that the deal would be anticompetitive and result in higher ad prices. In the end, Google and Yahoo! were unable to appease Justice Department investigators by offering to cap the number of ads that would be displayed on Yahoo!’s network and Google walked away from the deal rather than fight a lengthy legal battle.

Just before Google walked away from the deal, Yahoo! reported 3rd quarter earnings. Operating income decreased 53% and revenues were virtually flat compared to the same quarter in 2007. In addition, Yahoo! announced it was laying off 1,500 employees as part of its efforts to cut costs. All told, the Microsoft bid, Icahn ordeal, and proposed Google partnership cost Yahoo! $73 million in fees for outside advisors according to a filing with the SEC.

In the wake of this double-whammy, Yahoo’s stock tumbled to around $10 per share from its 52-week high of $30.25, which it reached when Microsoft was attempting to acquire the company. Yahoo’s share of the search market also continued to decline, falling to 20% in September compared to 22.9% a year ago, according to comScore. What is Yahoo! to do? In a word, grovel.

“To this day, I believe the best thing for Microsoft to do is to buy Yahoo,” Yang said at the Web 2.0 summit in San Francisco, the Associated Press reports.

Still?!

To which Microsoft CEO Steve Ballmer replied, “We made an offer, we made another offer, and it was clear that Yahoo didn’t want to sell the business to us and we moved on. We are not interested in going back and re-looking at an acquisition. I don’t know why they would be either, frankly. They turned us down at $33 a share.”
Could Ballmer be using his public comments to further drive down the value of Yahoo!’s stock before making another bid? Or is he stating his actual beliefs on the matter and only interested in “some kind of partnership around search?” Only time will tell, but it certainly seems like Microsoft is moving forward with new strategies for challenging Google.

Microsoft Moves On

Several of these strategies include new or extended partnerships. One such extended partnership is with long-standing Microsoft partner Hewlett-Packard, where Microsoft will install its Live Search toolbar on all HP computers in North America starting in January 2009.

Microsoft is also negotiating with Verizon to become the default search provider on the company’s cell phones, according to the Wall Street Journal. Though the terms of the deal are still being discussed, early indications are that the two companies would share ad revenue generated from web searches made on Verizon cell phones.

Yahoo!’s Future

What does Yahoo! do to secure its future as a viable Internet property going forward? Well, it’s changing leaders for one. In mid-November, Yahoo! announced Yang would be returning to his post as Chief Yahoo! as soon as the company found a new CEO. In addition, over the last few months, Yahoo! has rolled out a number of initiatives, releasing its own analytics package (similar to Google Analytics), updating the design of Yahoo! News, launching the APT (formerly AMP!) digital advertising platform, and announcing the Yahoo! Open Strategy, which aims to make Yahoo! programs open source.

While the change in leadership and these initiatives seem like steps in the right direction, we believe Yahoo! will need to pick a new CEO that brings fresh strategic ideas to the table and the company will need to develop significant proprietary innovations in search technology that convince users to switch back to Yahoo! for web searches. Yahoo! will probably need partners in this turnaround effort too. Microsoft is open to a partnership and combining search algorithm, mail, and instant messenger research efforts would save both companies substantial amounts of money. Such a partnership could also make Yahoo! the default search provider in Internet Explorer, Office, and other Microsoft software products and web properties. Whatever course Yahoo! chooses, hopefully it won’t be too little, too late.

(c) Medium Blue 2008

About The Author

Scott Buresh is the CEO of Medium Blue Search Engine Marketing, which was named the number one organic search engine optimization company in the world in 2006 and 2007 by PromotionWorld. Scott has contributed content to many publications including The Complete Guide to Google Advertising (Atlantic, 2008) and Building Your Business with Google For Dummies (Wiley, 2004), MarketingProfs, ZDNet, WebProNews, DarwinMag, SiteProNews, ISEDB.com, and Search Engine Guide. Medium Blue serves local and national clients, including Boston Scientific, DS Waters, and Wake Forest University Baptist Medical Center.

Until recently, there were five major players in the search engine world: Google, MSN, AOL, Ask.com, and the Yahoo! search engine. These top Internet search engines quickly could be narrowed down to four, however; AOL uses the Google algorithm and will yield nearly identical results. Further narrowing is rapidly occurring – Ask.com seems to be stepping out of the spotlight to focus on specific markets, and in early March 2008, Microsoft began attempting to purchase the Yahoo! search engine. If there are just two top search engines with which to be concerned, what does this mean for your business and for SEO as a whole?

What’s Going On with the Yahoo! Search Engine?

As almost anybody with access to a news source knows by now, Microsoft put in an unsolicited offer to purchase the Yahoo! search engine in early March 2008. Yahoo! rejected this offer at first, saying that it undervalued its company as one of the top engines (and a provider of other services, including email and chat as well). Microsoft did not increase the offer at this point; it instead decided to enter a proxy battle.

A proxy battle would involve Microsoft putting up its own board of directors to let shareholders decide if its purchase of the Yahoo! search engine would be acceptable or not. In essence, Microsoft has decided that it will attempt to convince shareholders that their interests are better served by people who will approve this acquisition between two of the top Internet search engines. And Yahoo! shareholders have been beaten down for some time, so it is widely expected that the majority will in fact favor this acquisition.

Meanwhile, Yahoo!, on spurning this offer, began talking with other companies in order to build strategic partnerships and keep itself as one of the top engines, as it had been for so long. It was rumored that MySpace’s parent company, News Corporation, was in talks to work with the Yahoo! search engine, as was Google. However, these talks seem to have fizzled, and Yahoo!’s board of directors has begun speaking directly with Microsoft’s board. Yahoo! bought a bit of time by delaying the election of its board, but it is believed that this is all the shareholders will stand for at this point.

So I’m assuming that if the acquisition goes down, the Microsoft search engine and the Yahoo! search engine will likely be using the same algorithm, even if they remain separate sites. It just makes sense not to spend the money to have two separate research departments, especially when the Yahoo! search engine is widely regarded to be superior to Microsoft’s.

Will Ask.com Continue to Be One of the Top Internet Search Engines?

For a time, Ask.com seemed to be trying to go head to head with Google and to position itself as one of the top Internet search engines – period. You may remember the "algorithm" ads that it ran for a time on television. However, recently Ask.com announced that it will instead be tailoring itself to the niche market share of which it already has control. In other words, they’re no longer trying to be all things to all people in the way that other top search engines like, well, Yahoo! and Google are.

What we know about Ask.com’s demographic is that it is largely female, although Ask.com refutes the notion that it is focusing on "older women." According to an article in Forbes, an Ask.com spokesperson said that:

…reports of the site becoming oriented towards older women are false and were fueled by an erroneous Associated Press article that has since been changed. Ask acknowledged that married women do compose a lot of its core users and these matronly queries are often dictionary, thesaurus, encyclopedia type queries – as well as categories like health and entertainment(1)…

Seeing as Ask.com also laid off 8% of its staff at the same time that it refocused, it seems clear that the company is no longer aiming to be considered one of the top Internet search engines.

And this means that we are down to two search engine technologies dominating the entire landscape: Google and a MSN/Yahoo! search engine hybrid (Micro-hoo? Yah-soft?).

How Will This Affect Consumers?

If there truly are only two major top Internet search engines, the industry will be like Coke vs. Pepsi. Sure there are other, smaller players like RC Cola that some people will be brand loyal about, but for the most part it’s either Big Guy One or Big Guy Two.

And this means that businesses that had good rankings and that were getting good traffic from, say, Ask.com and MSN but not the Yahoo! search engine, will be in a bind. With only two top Internet search engines, there will be less real estate to compete for and the same number of businesses vying for this real estate.

How Will This Affect SEO Companies?

In one sense, having only two serious engines makes the job easier for search engine optimization companies – there’s just less algorithms to absorb and master. However, it makes the opportunity for volatility much more likely. Before, if the Google or Yahoo! search engine changed its algorithm, you had three or four other engines to fall back on while you worked to update your practices. But with only two major players, a tweak to either the Google or MSN/Yahoo! search engine algorithm could have much further reaching implications to individual companies in the search space.

Who Will Compete Next?

Google has been coasting for many years as being seen as the underdog in the industry – the cool, hip engine to use that’s not owned by the big guys. However, search engine optimization practitioners have started to see some cracks in that veneer. The truth of the matter is that Microsoft is seen as a huge corporate conglomerate, with Google starting to be seen similarly. And now Google has to answer to shareholders, rather than just going along trying "not to be evil." Google has its own set of privacy issues and conflicts of interest, such as its recent purchase of DoubleClick, which came along with a SEO company. [See my recent article A Slippery Slope: Google Owns a Search Engine Optimization Company on this topic for more information.]

So when there are just two top Internet search engines, the door is opened for competition. If another company can come along technologically that is on par with the Google and Yahoo! search engine algorithms and that does not have huge corporate considerations, it could very well start gaining some market share in this space. I’ll let you know if I see any contenders.

Sources

1. Forbes.com

(c) Medium Blue 2008

About The Author
Scott Buresh is the founder of Medium Blue, a search engine optimization company. His articles have appeared in numerous publications, including MarketingProfs, ZDNet, SiteProNews, WebProNews, DarwinMag, ISEDB.com, and Search Engine Guide.

With a reported 22.1% of search traffíc Yahoo is second only to Google’s 64.4% (src: Hitwise ) for search user volume so it is extremely important not to forget that attaining a top ranking in Yahoo can be a big boon to the bottom line. As a result, I decided to write this update on how to attain superior rankings in Yahoo using today’s useful tools and tactics.

Overview: Optimizing for Yahoo!

Algorithmically Yahoo is Google’s much younger sibling. I say this because many of the requirements for a successful ranking mirror Google’s requirement about 4 years ago and they sum up to one distinct fact; optimize your content boldly on Yahoo and you will be rewarded. When I say “boldly” I do not mean use sp@m; by nature sp@m and optimization do not mix… they are two entirely separate concepts (black and white in fact).

The following are the current generalized specifications for achieving solid rankings in Yahoo.

Web Site Optimization

SEO tactics have not changed a great deal over the past 10 years I have been an SEO. In general terms the only effect time has had on SEO is to vary the intensity of the optimization for particular page elements. That is the rub of course; some search engines appreciate the optimization of particular page elements over others. In the case of Yahoo, this old property with a relatively young algorithm tends to favour the following elements:
Title Tag: Keep your title tag as short as 5 small-medium sized words and include one complete incidence of your keyphrase. Yahoo! blatantly favours sites that include the keyphrase in the title tag. For an example search “car sales” or for that matter any phrase. Within the top 10 results you will notice that the majority of sites listed will include at least one incidence of the keyphrase or a crucial portion of it (i.e. “cars”). The ones that do not include the keyphrase tend to be sites that are extremely popular so even basic title tag optimization is not required to attain a top ranking.

Meta Description Tag: Start this tag with an incidence of your keyphrase and then produce a short 15 – 18 small-medium sized word sentence clearly describing your site. Include one more incidence of your keyphrase in the sentence. Keep in mind that the description tag is often utilized as the description for any rankings you achieve so it is best to make it alluring.
Meta Keyword Tag: Keyword tags have long been considered ineffective and no longer have any importance on Google; however Yahoo does still consider the keyword tag so it cannot hurt to include it. The keyword tag should start with the keyphrase and then all following words or phrases should be ordered according to their relevance to your website; place the most important ones up front. The max size of a keyword tag should be 250 characters – comma-delimited. Do not over repeat words; no more than 3 repetitions of a single word within the tag.

Keywords in URL: Create keyword-based filenames that closely represent the content within the file. Yahoo rewards keyword-based filenames a small amount – perhaps enough to push past your competition.

Headings: Heading 1 and 2 tags should be applied on every page where appropriate to embolden the relevance of the page. In other words, use the page’s keyphrase within a Heading 1 tag to further enhance the visibility of the keyphrase on the page.

Alt text for images: Don’t forget to provide appropriate ALT text for each image on your website. The ALT text must not provide information that is already written on the website. ALT text is supposed to provide a clear and concise description of what the image is. Fortunately this means that adding an incidence of the keyphrase or a portion of the keyphrase is totally appropriate which can add slightly more credibility to your page score when Yahoo’s crawler (Slurp) indexes the page.

Inline Links: In the midst of your page it is beneficial to include links to related pages from related content. These links will apply relevance to the linked page; which is optimized for the same keyphrase you linked from.

Site Structure: Site structure is a vital component to ranking success on Yahoo; especially in competitive marketplaces where every advantage is required to reach the top. One method that would be successful at Yahoo (and happens to work as well on the other major search engines) is a tried and true technique that revolves around the linear progression of related content throughout the website; it is commonly known as Themeing. The following example should shed some light on this subject:

Your site is a car sales site focused on Audi. In order to create a linear site structure you would focus each section of the site on an individual relevancy. Say you pick “Audi A5″ as the relevant topic (see Figure 1.0). As you move deeper into the Audi A5 section you only see A5 relevant content. The search engine spider and your users will not be distracted by links to other vehicles – only information on the A5. This progresses as you proceed deeper into this arm of the website and because this section of the site is utterly focused on the subject “Audi A5″ the odds of achieving a ranking for that term improve considerably.

Links

When building links for Yahoo concentrate on quality not quantity. Quality links would be one way links from sites that specialize in content directly relevant to the content on your own website. Building these links can be done by creating content and syndicating it to your own industry for link love and to build credibility. In addition, if your website is a worthwhile resource it is entirely reasonable to tell the world about your site in order to build links; hopefully they will link to you because they like your site so much.
Finally, there is another tactic that has mixed results; send out press releases once a month using PRWeb or an associated press release agency. A good press release can easily build the links you need in no time at all. Unfortunately the mixed results I noted occur when press releases inevitably become archived, at which point the link relevance will fade. As a result, link building with press releases is only useful as an ongoing practice and should be considered a small facet of a robust link building campaign.

Site Explorer Settings

Yahoo’s Site Explorer is a fantastic tool for monitoring your website(s) and running basic link reports. If you have not already done so you should create an account at Site Explorer and then validate your website (prove you own it) so that you can manage the information Yahoo has for your website. Once you have validated your website I have noted some Site Explorer functionality that may help your website perform on Yahoo:

• Make certain to create a sitemap and submit it to Yahoo: If you haven’t already done so use a XML sitemap generator to create a sitemap for your website and then submit it to Yahoo using the “Add Feed” form within your website’s Site Explorer profile.
• Removing unnecessary dynamic content from your URLs with new add-on within Site Explorer: Do your URLs contain session ID’s or other dynamic content that is unnecessary within the URL? If so, this information can be indexed by the search engines and ultimately can cause havoc with your rankings. Thankfully Yahoo has implemented a new tool within the Site Explorer domain management section called “Dynamic URLs Beta”. Here are the instructions to use the Dynamic URLs tool.

Other Considerations

After reviewing our notes from current and previous Yahoo promotions and taking a look at a variety of top 10 results the following points appeared noteworthy:

• Ensure open indexing by using Robots.txt wisely
• A lot of our client’s older content appears to be sticking to top rankings with little or no monthly tweaking. As a result, I think it is fair to assume that fresh content is not currently gaining much weíght in the Yahoo algorithm.
• In many cases top ranking sites have pushed the envelope and their sites border on sp@m. Considering the top ranking these sites have it appears Yahoo’s sp@m filters are far less sensitive than Google’s. I expect Yahoo will change this in the near future, but then again I have been surprised how long this has been the status quo.
• One common claim throughout forums is that achieving a placement in the Yahoo Directory provides an immediate boost to Yahoo rankings. Unfortunately we have not seen conclusive evidence that the annual $299 fee will improve rankings dramatically in the short term. That said, I strongly believe that a Yahoo Directory placement is a very reputable incoming link that does pay dividends in the long run at any search engine that weighs incoming links (the ones that count).
• Yahoo Search Submit was re-introduced back in February 2007 to significant criticism due to the potential favouritism to those who pay to get into the Yahoo index. Despite the negative feedback there appears to be some potential benefits to paying for submission. For one, in July I noted an interesting story where a website was banned from Yahoo and the webmaster got the site back into Yahoo’s index by paying for inclusion (“Banned from Yahoo?” ). A second reason Search Submit may be worthwhile is the guarantëe that your site will be indexed. Furthermore, the Yahoo’s Search Submit Pro service allows you to recommend your own title and description tags for each page submitted and to submit pages that may not normally be indexed by Slurp.

About The Author

Ross Dunn is the founder and CEO of StepForth Web Marketing Inc.. Based in Victoria, BC, Canada, StepForth has provided professional search engine placement and management services since 1997. Ross is a search engine optimization and placement expert with over 9 years of marketing experience and is a Certified Internet Marketing and Business Strategist (CIMBS). Blending his experience in the art of web design and search engine optimization, Ross offers a unique and informed perspective on obtaining top search engine placements. Ross can be reached at ross@stepforth.com